Problem encountered & solutions

Site: (May to August 2026):

Can you please look into this matter ?

It just started.
Connection failed. Error22

It seems to be working now.

Still I have lodged a complaint before this.

NO yet functioning.

Here’s what Claude (AI) says happened. The error is from a proxy server that is placed before our website that failed. Should be a temporary problem. Can you please check with another device, another browser, or incognito mode? Eitherways, it is good to report the problem to Lady Bird Web Solutions, which Mr. Garg has done already.

That’s a SiteLock TrueShield error page. SiteLock is a security service (a Web Application Firewall + reverse proxy) that sits in front of flowersofindia.net. When you visit the site, your request actually goes to a SiteLock proxy server first, which then fetches the page from the real origin server and passes it back to you.

What “Error 20” means: The SiteLock proxy tried to open a TCP connection to the origin web server and didn’t get a response in time — so it gave up and showed this page to the visitor. It’s specifically a connection-level failure between SiteLock and the origin, not between the visitor and SiteLock.

Why it works for you but not for them:

SiteLock has many proxy nodes around the world. Your visitor was routed through proxy 107.154.231.251; you’re almost certainly being routed through a different one. If that one specific proxy couldn’t reach the origin (network blip, route flap, brief origin overload), only people hitting that node would see the error.
The IP 27.34.66.197 is in an APNIC-allocated range, so the visitor is likely somewhere in Asia. Geographic routing means they hit a different edge node than you, and possibly a different path to the origin.
It’s almost always intermittent. TCP timeouts are usually transient — a few seconds or minutes later, the same person often gets through fine.
Less commonly, SiteLock’s WAF may have flagged that visitor’s IP for some reason (rate limiting, reputation, etc.), though when that happens the error is usually phrased as “blocked” rather than a TCP timeout.

What to do:

Try again in a few minutes — it usually resolves on its own.
Try a different network (mobile data instead of Wi-Fi, or vice versa) to get routed through a different proxy node.
Clear browser cache or try an incognito window.
If it persists for hours specifically for them, their ISP’s IP range may be having trouble reaching that particular SiteLock node — a VPN would confirm/work around it.

Thank you and warm regards

I just checked. It is opening.

Yes

Again the same problem.

I just checked. It seems to be working.

Yes

Again not working. Not functioning properly for a few days.

Now OK.

Did you hear back from the Ladybird team as to what would be the cause for this?

Not as yet

Site is very slow now a days.

I have raised the complaint with ladybirdweb regarding this.

My mobile connection here in Lonavala is slow. So I can not check.

Request … to pl. check with her connection.

This is a serious issue, the same problem that Mr. Kasaju had. Hope they can address it soon. I am not able to open the website

The site is working now but it took about one minute to open any link.

Site has become very unreliable. It is taking more than 2 minutes to open any link.

It is really frustrating

I can understand. I have written to ladybirdweb again

Is it still working like that only?

Now faster my end.

Again slow. not like beofre.

Yes, I lodged a complaint with them three days ago.

But I have yet to hear anything from them.

Again not functioning.

Yes, working very slowly.

I am pursuing with them.

There last feedback:

“Based on the reported warnings and compatibility notices, some of the issues may be related to the outdated KnowAll theme and bundled plugin versions.
The latest releases include compatibility fixes and improvements for newer WordPress versions. We recommend updating the theme and bundled plugins first, and if any issues continue after the update, we will investigate them further.“

Mine is not opening at all.

Site not opening

Yes. Maybe possibly they are working on the new version of the theme and its optimisation.

Not working

It seems they are working on the site.

Since the morning.
Service Unavailable.

It was working intermittently.

Now down. I asked the Ladybird team for an update.

Still the same.

Yes, Sunday they’re closed.

It has been working since last night.

Some feedback from Ladybirdweb:
“Dear …,
Thank you for your patience.
The latest update received from our Development Team is that the website backup has been taken successfully, and the maintenance activities are currently in progress.
The team has also updated the website theme. However, during the update process, they encountered some issues that are currently being investigated with the theme vendor. Once we receive further clarification and a resolution from the vendor, we will share the next update with you promptly.
We understand the impact caused by the website being down or performing slowly over the past 20 days and appreciate your continued cooperation while the team works towards resolving the issue.
We will keep you informed of any further developments.
Best Regards,
…”

Another feedback:
“Dear …,
Hope you are doing well.
We have received an update from the team that the work has been completed.
Kindly review the website and confirm whether everything is working as expected from your end. If you encounter any issues or require further assistance, please let us know.
Thanks
…”

Feedback given from me to them:
“Some cursory feedback:
Images not available at thumbnails links seen e.g. at
https://efloraofindia.com/efi/blainvillea-acmella/ (the same issue occurs on other posts).

Search is very very slow e.g. searching at Coleus strobilifer took 80 seconds for results to come.

Opening time was 50 seconds on clicking at Coleus strobilifer

On clicking edit at Coleus strobilifer, it took 50 seconds for being ready for edit.

Pl. see.

Tommorrow, I will check further issues.”

Frustrating.

Images not displaying

Yes, I have told them.

But their services are really bad this time.

Yes, not like the earlier server.

Pl. check.

It seems to be opening quickly, although search is still slower.

Please check now if it’s working as expected.
From Ladybirdweb.

Pl. check and let me know how is it working as I am out of station and doea not have access tp laptop.

In particular checking opening time, time taken search etc.

Oh! My God! What happened?

Second leg knee replacement. First was in April.

Take Care …

Most people prefer bilateral, to avoid agony of doubling the processes..

Anyways, wishing you a speedy recovery again..

Back to desk for a brief time starting from today.

Links from the efi page are not opening, however it opens through google with species / family name.

It is opening, but taking time.

Now
CONNECTION FAILED. ERROR 8

Has taken up with them.

Is it functioning at your end ?

Same at this end.

Message from them:
“Hello …,

We have analyzed the server and found that the website is quite resource-intensive. The current server configuration (4 vCPUs) is struggling to handle the workload efficiently, which is affecting the website’s performance.

Before recommending a server upgrade, we want to ensure that every possible optimization has been performed on the existing infrastructure. Our goal is to achieve the best possible performance with the current server specifications, if feasible.

As part of this optimization process, we upgraded the server operating system from Ubuntu 20.04 to Ubuntu 22.04 successfully last night. We are now proceeding with the upgrade from Ubuntu 22.04 to Ubuntu 24.04, which is why you may currently experience intermittent connection issues while the maintenance is in progress.

Once the OS upgrade is complete, we will perform comprehensive optimizations, including tuning PHP, MySQL, and other server components, and then evaluate the website’s performance under load.

If these optimizations provide the required improvement, we will continue with the current server specifications. However, if the website continues to exceed the capacity of the existing 4 vCPU server, upgrading the server resources will be the only viable solution to ensure stable performance.“

Working now.

Very very slow.

Yes, sometimes.

Is the site working at your end, … ?

Working about an hour back when I was going through the site.

Not now. Maybe they (Ladybirdweb) are doing something.

Links not opening since yesterday.

Safari Can not open the page

I am lodging a complaint.

Is it working at your end and other members ?

It worked quite well until around 9:45 p.m. yesterday. After that, it started giving problems.

This morning I worked for a while, and it was okay. But again, for the last hour or so, it’s giving problems.

I have lodged the complaint.

Started working.

Now
Connection failed. Error 20

404 Page not found. Frustrating. Your end.

I have been working since morning with a few disruptions.

Sometimes, it is very good. But sometimes slow.

https://efloraofindia.com/efi/corydalis/

Sps links : 404 page not found.

Now working fine.

I have set the Permalinks now.

You can start a new thread now as it is very bulky.

Need not disturb … for such points.

efi site: (Dec. 2025):
It is not working

OK. I will lodge a complaint.

Is it working at your end ?

Yes, but not in its original form.

There was a problem in log in to the site. I have lodged a complaint yesterday.

I think they are working on that issue.

This problem may be the result of that.

It is now functioning normally.

But my log in issue is yet to be resolved.

Again not working.

They (Ladybirdweb) were resolving some login issues.

It must be working now.

Pl. check.

Yes

Again the same problem. It is working fine.

Not working here

It is correctly opening now.

Yea

Again the same problem.

Pl. check again.

Are you getting this message?

Yes

Now looks working after through ‘visit website link’

If you get any such messages, pl. mail here with attachments.

efloraofindia.com: security related issues: (Dec. 2022)
We have faced a few issues in the past few months in our new site, related to problems faced by different users as discussed at
efi

Adding efloraofindia.com as trusted sites
I have been pursuing the matter with Ladybird Web Solutions over these issues.

In order to resolve these issues, in the past week they have now cloned our existing .com site to demo site and they will make it live after resolving these issues with added security (and simplifying troubleshooting) in the form of Sitelock, positive SSL and CPanel.
I hope things get resolved in the coming weeks.

That is good news

Many thanks … for taking all the efforts to keep the site foolproof and healthy.

Also see discussions at Beware of phishing messages/ sites

Thanks for all the efforts

Site is back, but lot of things still to be done:
https://efloraofindia.com/

It is good news at the eve of new year.
Hope new year experiences will be safe and secure.
Thank you … for all the efforts in this regard.

It certainly is a new learning experience, with each problem and its resolution.

Adding efloraofindia.com as trusted sites: (Dec. 2022):
There have been some issues reported in the past by some members, regarding not opening of our site, on their devices.
Pl. add efloraofindia.com as a trusted site, if anybody has issues in accessing the efloraofindia website.
Add efloraofindia.com as a trusted site in Google Chrome or related browser or your anti-virus, whichever is blocking it.
You can search on the net as to how to do it on the respective Apps.

Something written in Chinese was visible to me when trying to open. So, I though it safe not to open as there were many cyber attacks on Indian websites during the last few days.

Links are taking us to such pages:
Otherwise, this was Synotis cappa page you shared.

You mean to say when you click on efloraofindia.com ?
But for me it opens properly, without any issues.
Do you have a proper Antivirus?
Pl. go through our discussions at ‘Beware of phishing messages‘
Pl. do not open any such diverging links and do not provide any sort of inf. to them.

For me the following link also opened properly:

For me, the following link also opened properly:
https://efloraofindia.com/2020/12/11/synotis-cappa/

This time opened properly, Sir

I too faced this problem several times, sometimes not open and sometimes very hard to open, in this situations I opened by clicking desktop site from mobile,

Are you talking of opening on mobile? Is it on general browsing or on search?

For the page link- https://efloraofindia.com/2020/12/11/synotis-cappa/

following is the result for me.

This looks like a serious problem and we should ask the ISP strongly to solve it.

Yes,In views of these issues, we have discussed the matter and adding more security in the form of Site lock, positive SSL and C-Panel.

Not working at all today

Yes, some issue.

During discussion earlier this week with Ladybird, they stated that site will be down for some time, for installation of sitelock and Cpanel.

Working now.

Yes. Cloned site will be made live after installation and checking with CPanel, Security lock etc.
So the site will remain down till then.

Site is back, but lot of things still to be done:
https://efloraofindia.com/

efi: (Nov. Dec. 2022):
For a few days, efiGS has been giving trouble. Much time to open page, page not found message, etc.

What is efiGS?

efloraindia google site

Why are looking at Google sites now ?

Sorry, I mean eflora of india !

But I do not find any such issue except for once in a while.

Anyway, I will keep a watch.

I sometime get the following error:
504 Gateway Time-out
But on searching again, I got the results.

Yes, same with me !

Not opening :
504 Gateway Time-out

Not working on an Imac and Iphone for a few days !

What is iMac?

Apple 27-inch iMac review

I have raised the complaint with Ladybird. They are working on it.

Still the same problem.

It will take some time.

I am also getting this error, but getting the search after a try or twice.

I could not !

efloraofindia.com was creating problems yesterday on both Windows PC and Iphone yesterday, but working normally on both now.
https://groups.google.com/g/indiantreepix has been working very well all these days and even now.

Still the same problem. Very rarely opens once in a while.

I have also noticed this.
Lodged a complaint with Ladybird.
Let us see when it is resolved.

Till then we may browse better via home page family links.

On browsing efloraofindia.com site on my Laptop at home, I am getting the attached message.
Is it the same with you ?

Not opening in my Imac ! Blank screen.

The website is opening on both my Windows 10 PC and my Iphone, only that search option is not working currently, but one can reach the Genus/species by clicking the links.
If a site is blacked in Windows, one can allow this site in settings.

https://groups.google.com/g/indiantreepix never had any problem for interaction.
https://efloraofindia.com/ may sometimes have problem, but it can be solved as indicated above. I had initial problem with Flowers of India website, but now working fine after I listed it as allowed website in my settings.

Blank page! What does the ISP say ?

This is nmo problem : https://groups.google.com/g/indiantreepix
This is then problem : https://efloraofindia.com/

Any response from the ISP, please!

I am following up with them, but response is slow.
I hope things get resolved early.
In the meantime, I have started working with the old google site.

In the meantime, I have started using the old google site.

Site (https://efloraofindia.com/) is opening properly on my mobile and desktop.
However, I am finding a problem while searching here also.

Blank screen on both options here.

I have added it (https://efloraofindia.com/) as a trusted site in kaspersky anitvirus, which I am having in my Laptop.

It is now opening fine except while searching, it is giving HTTP error 500, as attached.

So opening and browsing in the site is not an issue in all my three devices, but search is not working.

I think we should press them for rectification !

Yes, I am trying that.

You can use old google site till than:
https://sites.google.com/site/efloraofindia/home

I am doing that … though incomplete !

Search is working fine since yesterday in efloraofindia.com

Today !
504 Gateway Time-out

Try a few times and then it becomes regularly OK.

efi page: 1 attachment. (Dec. 2021):

I am also getting the same message.
I have lodged a complaint with the service provider.
Hope it is resolved soon.

Till than you can work with the old site.

Yes

Site seems to be back now.
Pl. check:
https://efloraofindia.com/

New Website not opening: (Dec. 2021):
I am not able to open the New Efloraofindia Website Account Suspended (efloraofindia.com). I am getting the following message
‘Account Suspended
Please contact your hosting provider to correct issues causing your website to be offline.’
The old site efloraofindia (google.com) is opening normally
Conversations efloraofindia – Google Groups also opening normally

I am also getting the same message.
I have already lodged a complaint with the service provider:

“Thank you for contacting us. This is an automated response confirming the receipt of your ticket. Our team will get back to you as soon as possible. When replying, please make sure that the ticket ID is kept in the subject so that we can track your replies.
Ticket ID: HDSK-AAAA-7684
You can check the status of or update this ticket online at: https://support.faveohelpdesk.com”
Hope it is resolved soon.
In the work let us work with the old site.

Site seems to be back now.
Pl. check:
https://efloraofindia.com/

It did not open from your link directly. It gave the same message. I rebooted my laptop and the it opened without problem. Thanks again.

Opened for me without any restarting.

Updated on September 2, 2026

Related Articles